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Sales and Customer Service Representative

2 months ago

Greeley, Colorado, United States Massage Envy Full time
{"Overview": "

At Massage Envy Greeley, we're passionate about helping others feel their best. As a Sales and Customer Service Associate, you'll be part of a team that's committed to delivering an exceptional experience and growing our member base.

**Perks and Benefits:**

* Competitive base pay of $14.42/hour plus unlimited bonuses and commissions
* Company contributed medical insurance for full-time team members
* Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
* 401(k) retirement plan for all team members after 6 months of employment
* Paid Time Off (PTO) for full-time team members
* Employee Referral Bonus Program ($500 per referred MT)
* Discounted pet insurance through Fetch
* A flexible schedule for a better work/life balance
* In-depth product and service training
* Employee Assistance Program available
* 40% off all products
* Long-term career planning and advancement

**Responsibilities:**

* Provide outstanding customer service and help everyone feel valued and understood
* Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
* Help grow and retain a client base both in-person and through phone/email outreach

**Culture and Support:**

* Trained leadership that is invested in YOUR success
* Award programs (like Sales Associate of the Year)
* A caring community that strives to celebrate individuality and share knowledge

If you're passionate about helping others and committed to delivering an exceptional experience, we'd love to hear from you.

*ME SPE Franchising, LLC (''ME SPE'') is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (''MEF''), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.