Sales and Support Specialist

5 days ago


Brigham City, United States BRIGHAM HEATING AND COOLING INC Full time

We are seeking an exceptional Sales and Support Specialist to join our team at Brigham Heating and Cooling Inc. This is a fantastic opportunity to combine your sales and customer service skills with a passion for providing top-notch support to our customers.

About the Role

This is a full-time position that requires a minimum of 8 hours shift per day, with availability between 8:30 AM - 5:30 PM, including rotating on-call weekends. The salary for this role is estimated to be around $50,000 per year.

Job Responsibilities:

  • Selling heating and cooling services to customers, handling customer inquiries, and resolving any issues that may arise.
  • Providing exceptional customer service, answering phone calls, responding to emails, and resolving complaints in a timely and professional manner.
  • Collaborating with our sales team to develop strategies to increase sales and grow revenue.
  • Utilizing CRM software to track customer interactions and stay organized.

Requirements:

  • Proven sales experience, preferably in the HVAC industry.
  • Exceptional communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Basic understanding of HVAC systems and components.
  • Proficiency in Microsoft Office Suite and CRM software.
  • High School Diploma or equivalent.
  • Associate degree preferred but not required.
  • Bilingual a plus, not required.
  • Must be able to pass a background/credit check and drug screen.


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