Transportation Operations Manager

4 days ago


Baltimore, Maryland, United States American Limousines, Inc. Full time

American Limousines, Inc. is seeking an experienced Transportation Operations Manager to oversee the evening shift operations in East Baltimore. This role will be responsible for managing transportation needs for upscale clients, ensuring timely and efficient service delivery.

Key Responsibilities
  • Coordinating drivers and dispatching them to fulfill customer requests with a focus on punctuality and safety.
  • Addressing any issues that may arise during the shift with a high level of customer service and problem-solving skills.
  • Monitoring routes and driver status to prioritize schedules and ensure seamless service delivery.

Applicants should possess good working knowledge of the Baltimore Metropolitan area and surrounding airports. They must also have strong multitasking and time management skills, as well as excellent communication and interpersonal skills to effectively interact with customers and team members.

Requirements
  • Minimum 1 year of experience in dispatching or transportation management.
  • Strong computer skills and ability to work independently.
  • Professionalism and ability to handle high call volumes.

We estimate the annual salary for this position to be around $60,000-$70,000, depending on qualifications and experience.



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