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Design Consultant

1 month ago

Atlanta, Georgia, United States Crate & Barrel Full time
About the Role

We're looking for a skilled Design Consultant to join our team at Crate & Barrel. As a Design Consultant, you will work closely with customers to understand their interior design needs and preferences, providing expert guidance and support to ensure their projects are successful.

About Us:

Crate & Barrel is a leading home furnishings retailer with a passion for inspiring purpose-filled living. Our team of over 8,000 associates spans across 130 stores and distribution locations in the U.S. and Canada, working together to achieve results, innovate, and deliver high-quality products that bring beauty and function to people's homes.

Responsibilities:

  • Build strong relationships with customers, providing exceptional service and support throughout the design process.
  • Create custom designs using design tools, including moodboards, 2D & 3D floor plans, product lists, and customer presentations.
  • Lead design consultations in-store, in-home, or virtually, ensuring timely project delivery and meeting customer expectations.
  • Possess a clear understanding of our brand aesthetics and merchandising strategy, staying informed about industry trends and competitor activity.
  • Ensure excellent customer service by actively listening to customers' needs, communicating product information, and offering loyalty services.
  • Support store training and educate colleagues on design services to drive a clear understanding of our offerings.
  • Bachelor's degree in Interior Design or related field preferred.
  • Estimated salary: $65,000 - $85,000 per year, depending on experience.

Requirements:

  • Excellent communication skills and ability to translate the brand vision and customer needs.
  • Strong affinity for technology, including 2D and 3D tools, Google Suite, video conferencing, and iPad proficiency.
  • Ability to stay up-to-date on current design trends and possess a proven track record of building long-lasting relationships with customers.