Technical Leadership Position

6 days ago


Baltimore, Maryland, United States Conexus Staffing Inc Full time
Job Summary

We are seeking a highly experienced Desktop Support Lead to join our team at Conexus Staffing Inc. As part of an enterprise level project, this role requires strong PC knowledge in both OS and Hardware.

The ideal candidate will have recent client-facing desktop experience, excellent communication and customer service skills, and the ability to lead and motivate a team. Key responsibilities include leading through example, coordinating the team, motivating staff, and managing deliverables.

Key Responsibilities:

  • Leading through example and coordinating the team.
  • Motivating the team and managing deliverables.
  • Assisting in completing pre-project checklists to gather customer/project information needed while onsite.
  • Work within the framework of each division to effectively install the solution in their environment.
  • Communicate on-site with customer representative / IT.
  • Troubleshoot issues onsite as needed.

Requirements:

  • Previous leadership experience managing desktop techs.
  • Strong written and verbal skills.
  • Ability to work with multiple groups of people to attain information.
  • Technical aptitude with computers in a mixed Windows/Novell environment.
  • A+/Network+ certification a plus.

Estimated salary range is $90,000 - $120,000 per year, depending on experience.



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