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Tribal Community Services Director
2 months ago
Copper River Native Association is seeking a highly skilled and experienced Tribal Community Services Director to lead our Community Services Department. As a key member of our management team, you will be responsible for overseeing the management of all grants, contracts, staff, programs, and services within the department.
Key Responsibilities- Provide overall administration of all Community Services department grants, contracts, staff, programs, and services.
- Provide administrative supervision of all Community Services staff according to CRNA administrative policies.
- Assess Community Services staff training needs and ensure all staff receives proper training that enables them to provide courteous and effective services that meet client needs and maintain client confidentiality.
- Ensure client records are complete, up to date, and meet program and statutory guidelines.
- Maintain accurate and current client demographics and data on all Community Services programs and services.
- Conduct program planning to ensure all program goals are congruent with tribal needs.
- Monitor all Community Services programs to ensure they meet established goals.
- Ensure CRNA Owner Tribes and tribal members are aware of and have easy access to all social service programs.
- Collaborate with other CRNA departments to ensure clients are receiving the most comprehensive service possible.
- Develop and maintain internal and external partnerships to achieve program goals.
- Collaborate with the Finance Department to develop an annual Community Services Department budget.
- Monitor all Community Services expenditures to ensure they are accurate, within budgetary limits, used for their stated purpose, and comply with statutory requirements.
- Oversee the Reporting Requirements for grants, contracts, and agreements and ensure the accuracy and timeliness of reports.
- Maximize third-party billing where possible to increase program revenue.
- Participate in CRNA management meetings as required and collaborate with other directors and managers to ensure the overall success of CRNA.
- Attend staff, Tribal Council, community, and regional meetings as requested or required.
- Perform other duties as assigned.
- Knowledge of social services, environment/natural resources, education, employment, and training programs.
- Ability to perform technological analyses, write grants, and develop business plans.
- Ability to keep accurate records and produce timely and accurate written reports.
- Knowledge of funding sources and funding requirements.
- Ability to learn and apply program/agency operating policies and procedures.
- Strong project management skills.
- Ability to manage multiple priorities and tasks concurrently and meet deadlines.
- Strong written, analytical, verbal, and interpersonal skills.
- Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
- Skills in operating personal computers using a variety of computer software.
- Ability to maintain strict confidentiality as required for HIPAA, other regulations, and organization matters.
- Ability to work independently as well as with teams.
- Ability to establish and maintain cooperative working relationships, including outside contacts.
- Strong understanding and sensitivity to Alaska Native culture and lifestyle, with demonstrated experience working effectively with the Alaska Native population.
- MINIMUM QUALIFICATIONS: Associate's degree in social work, public administration, or related field. Seven (7) years of program management experience. A combination of experience, education, and training may substitute for degree requirements on a year-for-year basis.
- PREFFERED QUALIFICATIONS: Bachelor's degree. Eight (8) years of program management experience.