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Customer Service Representative
7 days ago
**About Us**
Buddy Davenport - State Farm Agent is a dynamic team that helps people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are committed to excellence and personal achievement.
**Job Description**
We are seeking an experienced Customer Service Representative to join our team as a State Farm Agent Team Member. As a key member of our office, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance options.
**Responsibilities:**
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
**Requirements:**
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem solving.
- Able to learn computer functions.
- Ability to work in a team environment.