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Retail Sales Representative

2 months ago

St Louis, Missouri, United States Grainger Businesses Full time
Work Location Type: Onsite

As a prominent industrial distributor with a focus on North America, Japan, and the United Kingdom, we play a vital role in keeping the world functioning by serving over 4.5 million clients globally through innovative technology and strong customer relationships. With substantial sales, we are committed to delivering value to our customers, nurturing a vibrant culture for our team members, and achieving robust financial outcomes.

Our inclusive workplace empowers you to learn, develop, and contribute to the success of businesses while ensuring the safety of their personnel. Recognized as a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we are eager to welcome dedicated individuals to our team as we continue to lead the industry into the future.

Branch Sales Associate
Position Overview:

In the role of Branch Sales Associate, you will deliver solutions and connect effortlessly with walk-in clients by utilizing your expertise, knowledge, and positive demeanor. Your responsibilities will include maximizing sales opportunities, fostering customer loyalty, and surpassing customer expectations. Throughout your day, you will alternate between assisting customers and performing various warehouse tasks, reporting directly to the Store Manager.

The compensation range is a guideline and not a guarantee. Offer decisions are influenced by factors such as experience, qualifications, geographical area, and internal team equity.
Your Responsibilities:
  • Oversee the complete customer experience, including product selection, accurate order entry, safe product handling, and loading customer vehicles.
  • Identify opportunities to enhance sales and promote customer loyalty.
  • Adjust communication styles to suit different audiences via email, phone, or in-person interactions.
  • Prepare and stage will-call orders and shipping products.
  • Manage customer backorders and organize incoming stock.
  • Assist with merchandising and maintain showroom inventory.
  • Conduct inventory counts.
  • Navigate various computer systems for customer-facing and warehouse operations.
  • Perform housekeeping tasks to ensure the branch meets Grainger's standards.
  • Adhere to safety protocols and comply with all process standards, including the use of personal protective equipment.
Your Qualifications:
  • Flexibility to work within branch operational hours.
  • Ability to safely lift up to 50 pounds independently and heavier loads with assistance.
  • Willingness to learn and operate powered industrial equipment.
Our Benefits Include:
  • Comprehensive medical, dental, vision, and life insurance coverage.
  • Paid time off (PTO) and six company holidays annually.
  • 6% 401(k) company contribution with each pay period.
  • Employee discounts, parental leave, and additional benefits.
We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.

We are committed to creating an inclusive and accessible environment, providing reasonable accommodations to individuals with disabilities during the application and hiring process, as well as throughout employment. If you require reasonable accommodations during the application and selection process, please inform us so we can provide appropriate assistance.