Medical Records Specialist

2 weeks ago

South Bend, Indiana, United States St. Charles Health System Full time
Job Title: Medical Records Technician

Job Summary:

The Medical Records Technician is responsible for supporting the daily operations and overseeing the medical records activities of a multi-provider clinic. This role involves direct management of all clinical medical records processes, including customer service, ROI, answering phones, chart preparation, document retrieval, chart inventory, records management, and destruction.

Key Responsibilities:

  • Responsible for high-level accuracy in all functions of clinic business/patient process flow, from initial records collection to patient intake to results collection for services provided.
  • Oversees the accurate prepping, scanning, and indexing process of patient records and information related to incoming patient records and upcoming patient appointments.
  • Courteously and confidently advises patients regarding medical records processes, requests appropriate types of payments for release of information, and oversees the completion of release of information requests within the legal timeframe.
  • Applies demonstrated expertise in managing the clinic's medical records processes and provides early identification of problem areas and appropriate resource utilization for problem solving.
  • Responsible for multiple location records management process. Oversees and assists St. Charles HIM department with management of the historic medical records.

Requirements:

  • High school diploma/GED.
  • Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements.
  • 2 years of hospital/medical office experience with a Health Information Management focus.

Preferred Qualifications:

  • Associate Degree in Health Record Technology.
  • Registered Health Information Technician (RHIT) certification.

Work Environment:

This position is located in a clinic setting and requires the ability to work in a fast-paced environment with multiple priorities. The Medical Records Technician must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Physical Requirements:

Continually (75% or more): Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Standing, lifting 1-10 pounds, grasping/squeezing.

Occasionally (25%): Bending, reaching overhead, carrying/pushing or pulling 1-10 pounds.

Rarely (10%): Walking, stooping/kneeling/crouching, climbing stairs.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level.

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