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Caregiver Specialist

2 months ago

Heber Springs, Arkansas, United States Texas Department of Aging & Disability Services Full time
Job Title: Community Care Worker I

Are you a compassionate and dedicated individual looking for a rewarding career in social services? The Texas Health and Human Services Commission (HHSC) Community Services (CS) division is seeking individuals who want to work in a high-performing and innovative environment.

As a Community Care Worker I, you will determine needs and eligibility for Community Care Services Eligibility (CCSE) services. Your work will involve conducting home visits, interviewing individuals who are older or have a disability, documenting information, determining need for services and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems.

Key Responsibilities:
  • Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources.
  • Conducts reviews to determine eligibility and functional needs. Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs.
  • Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service.
  • Monitors through contacting individuals receiving services to determine if services are meeting the individual's needs.
  • Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual's needs.
Requirements:
  • Ability to effectively communicate orally and in writing.
  • Ability to set priorities, establish timeframes, and meet deadlines.
  • Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
  • Ability to operate computer and general office equipment.
  • Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
  • Knowledge of resources that serve individuals who are older or have a disability.

Employee benefits include but are not limited to employer paid health insurance; vacation leave; sick leave; paid holidays (15 per year on average); and defined retirement plan with lifetime annuity.