Hotel Operations Coordinator

3 weeks ago


Coronado, California, United States Loews Hotels Full time
Job Summary

We are seeking a skilled and detail-oriented Hotel Operations Coordinator to join our team at Loews Coronado Bay Resort. As a key member of our housekeeping department, you will be responsible for ensuring seamless guest experiences through efficient dispatching and communication with front office and floor managers.

Key Responsibilities
  • Answer phone calls in a prompt and courteous manner, responding to guest requests and resolving issues promptly.
  • Maintain accurate and up-to-date room status information, tracking and adjusting time logs for payroll purposes.
  • Reconcile boards and keys at the end of each shift, ensuring that all housekeeping personnel are accounted for.
  • Communicate effectively with front office and floor managers to verify the status of all guest rooms, ensuring timely completion of tasks.
Requirements
  • Promote teamwork skills and maintain a positive attitude in a fast-paced environment.
  • Comply with hotel standards, policies, and rules, maintaining a clean and organized work area.
  • Execute emergency procedures in accordance with hotel standards, prioritizing guest safety and well-being.
  • Remain current with hotel information and changes, adapting to new policies and procedures as needed.
Benefits

We offer a competitive salary of $24.20 per hour, along with opportunities for career growth and professional development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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