Host

2 weeks ago


Syracuse, New York, United States The Hops Spot Full time

About The Hops Spot

We're a trendy restaurant with a focus on good vibes and great food. Our upscale-casual atmosphere makes for an exciting work environment, supported by top-notch professionals.

We believe in a true work-life balance and showing appreciation for every team member.

Job Summary

We're seeking a customer-focused Host to join our team. As a Host, you'll be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

Key Responsibilities

  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating's
  • Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
  • Operate cash registers to accept payments for food and beverages
  • Answer the phone
  • Take to-go orders when necessary
  • Keep the host stand neat, tidy, and presentable for guests

Requirements

  • Previous restaurant hosting or serving experience preferred
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies (10-30 lbs.)

What We Offer

The pay for this position is $10/hour + tips. Join us and discover why our staff can't get enough of the Hops experience.


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