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Administrative Support Assistant Customer Service Specialist

2 weeks ago


Frankfort, Kentucky, United States Southern States Full time
About Southern States

Southern States is a leading provider of agronomy, farm supply, member co-op, and petroleum products and services. Our mission is to deliver exceptional customer service and support to our customers while fostering a positive and inclusive work environment.

Role Summary:

We are seeking a highly skilled and experienced individual to join our team as a Customer Service Retail Coordinator. This role involves performing a variety of customer service and business office functions for agronomy, farm supply, member co-op, and petroleum locations. The successful candidate will be responsible for handling customer inquiries, processing orders, managing inventory, and maintaining accurate records.

Key Responsibilities:
  • Provide exceptional customer service by responding to customer inquiries in a timely and professional manner.
  • Process customer orders accurately and efficiently.
  • Manage inventory levels and maintain accurate records.
  • Perform various administrative tasks such as data entry, record-keeping, and filing.
  • Maintain confidentiality of sensitive information.

Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize multiple tasks.
  • Familiarity with MS Office software.
  • A valid driver's license may be required.

Working Environment:

This role primarily performs essential job functions in an office environment. Occasionally, it may involve working in a warehouse environment subject to seasonal temperatures and humidity.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.