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Administrative Support Assistant Customer Service Specialist
2 weeks ago
Southern States is a leading provider of agronomy, farm supply, member co-op, and petroleum products and services. Our mission is to deliver exceptional customer service and support to our customers while fostering a positive and inclusive work environment.
Role Summary:
We are seeking a highly skilled and experienced individual to join our team as a Customer Service Retail Coordinator. This role involves performing a variety of customer service and business office functions for agronomy, farm supply, member co-op, and petroleum locations. The successful candidate will be responsible for handling customer inquiries, processing orders, managing inventory, and maintaining accurate records.
Key Responsibilities:
- Provide exceptional customer service by responding to customer inquiries in a timely and professional manner.
- Process customer orders accurately and efficiently.
- Manage inventory levels and maintain accurate records.
- Perform various administrative tasks such as data entry, record-keeping, and filing.
- Maintain confidentiality of sensitive information.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and prioritize multiple tasks.
- Familiarity with MS Office software.
- A valid driver's license may be required.
Working Environment:
This role primarily performs essential job functions in an office environment. Occasionally, it may involve working in a warehouse environment subject to seasonal temperatures and humidity.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.