Housekeeping Department Lead

7 days ago


Paducah, Kentucky, United States Holiday Inn Express Full time
About the Role

We are seeking a highly skilled Executive Housekeeper to join our team at Holiday Inn Express in Paducah, KY. In this role, you will supervise housekeeping staff, inspect rooms and public areas, and ensure adherence to quality standards.

Key Responsibilities:

  • Operational Management: Manage housekeeping and laundry areas to achieve productivity objectives and service quality standards.
  • Room Inspections: Conduct daily inspections of guestrooms, corridors, and common areas to ensure cleanliness and amenities meet established standards.
  • Maintenance Coordination: Identify and report maintenance issues promptly, following up to ensure completion.
  • Staff Supervision: Hire, train, and develop housekeeping staff; conduct performance evaluations and provide feedback.
  • Scheduling and Supplies: Schedule staff according to productivity standards and forecasted occupancy; ensure adequate supply levels and order replenishments as needed.
  • Guest Services: Collaborate with the Guest Service Department to meet guest special requests, such as VIP needs or early check-ins.
  • Additional Duties: Perform any necessary housekeeping duties to ensure guest satisfaction.

Qualifications and Requirements:

  • Education: High School diploma or equivalent required.
  • Experience: Two years of housekeeping experience and two years of supervisory experience necessary.

Preferred Skills:

  • Detailed oriented
  • Effective communication skills
  • Organizational ability

Benefits:

  • Vacation / Holiday / Sick Pay
  • Health / Dental / Vision Insurance
  • 401(k) Matching

Salary Estimate: $40,000 - $45,000 per year, based on experience.


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