Hotel Guest Services Coordinator

2 weeks ago


Breckenridge, Colorado, United States HYATT Hotels Full time
Job Title: Front Desk Agent

Hyatt Hotels invites applications for a Front Desk Agent position in [Location].

Job Description:

The successful candidate will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This includes greeting and welcoming guests, responding to their needs, and resolving any issues that may arise during their stay. You will also be responsible for processing payments, handling administrative tasks related to room assignments and guest preferences, and maintaining accurate records.

Key Responsibilities:
  • Greet and register guests
  • Provide exceptional guest service
  • Respond to guest inquiries and resolve issues
  • Process payments and handle administrative tasks

Requirements:

To be successful in this role, you will need to possess excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment. You should be able to maintain confidentiality and handle sensitive information with discretion. A high school diploma or equivalent is required, and previous experience in a similar role is preferred.

Compensation and Benefits:

Hyatt Hotels offers a competitive salary of $50,000 - $65,000 per year, depending on experience. In addition to a comprehensive benefits package, you will have access to training and development opportunities to enhance your skills and career prospects.

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