Customer Experience Representative

4 days ago


Rancho Palos Verdes, California, United States H&R Block Full time

Responsibilities

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As a Client Service Professional/Receptionist, your primary responsibilities will include:

  • Answering phones and greeting clients in a personalized, friendly, and inviting manner
  • Matching clients with the best-suited tax professional for their needs
  • Scheduling clients how they would like to be scheduled
  • Helping to ensure all clients' needs have been met during service both in person, over the phone or virtually
  • Maintaining office cleanliness and organization of resources with team members


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