Night Shift Representative

4 weeks ago


Brockton, Massachusetts, United States Planet Fitness Full time

Job Summary:

We are seeking a highly skilled and customer-focused Night Shift Representative to join our team at Planet Fitness. As a Night Shift Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and judgement-free experience.

Key Responsibilities:

  • Provide superior customer service to members, prospective members, and guests
  • Facilitate updates to member accounts
  • Close shifts for the business day
  • Create accurate bank deposits
  • Answer phones in a friendly manner and assist callers with various questions

Requirements:

  • Customer service background preferred
  • Basic computer proficiency
  • Exceptional customer service skills
  • Diplomacy in all interactions
  • Ability to work 3rd shift (overnights)

About Planet Fitness:

As the most innovative health club brand in the United States, Planet Fitness is known for its absurdly low prices, Lunk Alarm, and Judgement Free Zone philosophy. Our goal is to provide a consistent, affordable, and judgement-free health and wellness experience for our members.



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