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Back Waiter/Runner/Busser

2 months ago

Newport, Rhode Island, United States The Chanler Full time
About The Chanler

The Chanler is a prestigious, upscale manor residence that offers a warm welcome to discerning guests seeking a tranquil escape from the bustling city. Our property exudes history and sophistication, with a rich architectural heritage and refined-European dining options.

Our Mission

At The Chanler, our mission is to craft unforgettable experiences for our guests by delivering exceptional service and personalized attention. Our team of hospitality professionals, including our Back Waiter/Runner/Busser, work together to create a sense of warmth and hospitality that makes our guests feel at home.

Key Responsibilities
  • Ensure all food and beverage items are served to the highest standards of quality and presentation.
  • Provide exceptional water and bread service throughout the meal, demonstrating a keen attention to detail and a commitment to excellence.
  • Foster a strong team-oriented workplace and exceed industry standards for service and hospitality, embodying the values of The Chanler.
  • Deliver coffee, tea, and other non-alcoholic beverages with a smile, showcasing a warm and welcoming demeanor.
  • Stay knowledgeable about our menus and be able to answer questions confidently, demonstrating a passion for food and beverage service.
  • Anticipate guest needs and advance the dining experience, providing a seamless and enjoyable experience for our guests.
  • Clear, sanitize, and reset tables in assigned sections with precision, maintaining a high level of cleanliness and organization.
Requirements
  • High school diploma or equivalent, with a strong foundation in customer service and communication skills.
  • Excellent customer service skills, with a focus on delivering exceptional service and building strong relationships with guests.
  • Strong attention to detail, with a keen eye for quality and presentation.
  • Ability to work independently and as part of a team, with a strong sense of collaboration and teamwork.
  • Flexibility to work rotating shifts, including nights and weekends, with a willingness to adapt to changing circumstances.
What We Offer
  • Competitive salary and comprehensive benefits package, reflecting our commitment to supporting the well-being and success of our team members.
  • 401K plan and other retirement benefits, providing a secure financial future for our team members.
  • Free parking and uniforms provided, making it easy for our team members to get to work and represent The Chanler with pride.
  • Employee appreciation events and referral bonus, recognizing and rewarding the hard work and dedication of our team members.
  • Seasonal staff meals and other perks, providing a sense of community and camaraderie among our team members.