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Customer Service Representative

1 week ago

Raleigh, North Carolina, United States OH 2 Travel Agency Full time

We are seeking a Customer Service Representative - Travel Agency to join our team at OH 2 Travel Agency. In this role, you will be responsible for providing exceptional customer service to clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Respond to client inquiries via phone, email, and in-person.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Maintain accurate records of client interactions.
  • Provide excellent customer service to clients while promoting travel products and services.
Requirements:
  • Bachelor's degree in Hospitality, Tourism, or a related field.
  • Minimum 1 year of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
Benefits:
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a dynamic and growing travel agency.