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Lead Registration Specialist

2 months ago

Mesquite, Texas, United States Dallas Regional Medical Center Full time
About the Role

We are seeking a highly skilled and experienced Lead Associate to join our team at Dallas Regional Medical Center. As a Lead Associate, you will play a critical role in ensuring a smooth patient flow, quality registration, and maximum Point of Service patient collections.

Responsibilities
  • Ensure a smooth patient flow and quality registration
  • Maximize Point of Service patient collections
  • Provide outstanding customer service
  • Coordinate break and lunch times to ensure coverage needs are met
  • Assist Supervisor in managing fluctuations in volume
  • Take the lead in assuring compliance and completion of all daily duties within the department
Qualifications
  • High School Diploma or equivalent required
  • Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred
  • Exceptional interpersonal and organizational skills
  • Demonstrated leadership and management abilities
  • Extremely high degree of attention to detail
  • Good written and verbal communication skills
  • Ability to prioritize
  • Good analytical and problem-solving skills
  • Proficiency in Microsoft Word and Excel
  • Ability to effectively manage multiple demands and function well under pressure
What We Offer
  • Competitive compensation
  • Generous benefit plan: medical, dental, vision, and 401k
  • Substantial PTO
  • Continuing education opportunities
  • And much more