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Bakery Venue Service Team Member

2 months ago

Tucson, Arizona, United States Whole Foods Market Full time

Job Summary

We are seeking a highly motivated and customer-focused Bakery Venue Service Team Member to join our team at Whole Foods Market. As a key member of our service team, you will be responsible for providing exceptional customer service, maintaining a clean and safe working environment, and ensuring that our customers have an outstanding shopping experience.

Responsibilities

  • Provide exceptional customer service, addressing customer needs in a timely and effective manner
  • Maintain a clean and safe working environment, adhering to health and safety regulations
  • Monitor product quality and freshness, ensuring proper product rotation and completing product spoilage and transfer records as needed
  • Follow cash handling procedures related to the service venues and maintain accurate records
  • Work collaboratively with team members to achieve sales goals and provide a positive shopping experience for customers
  • Perform opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing
  • Immediately report safety hazards and violations

Requirements

  • Good understanding of food production and fundamental cooking techniques
  • Ability to visually examine products for quality and freshness
  • High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy
  • Ability to sell proactively and understand and convey to others the differentiating factors about WFM products
  • Strong to excellent communication skills and willingness to work as part of a team
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
  • Ability to follow directions and procedures; effective time management and organization skills
  • Passion for natural foods and the mission of Whole Foods Market
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
  • Understanding of and compliance with WFM quality goals

Physical Requirements / Working Conditions

  • Must be able to lift 50 pounds
  • In an 8-hour work day: standing/walking 6-8 hours
  • Hand use: single grasping, fine manipulation, pushing and pulling
  • Work requires the following motions: bending, twisting, squatting and reaching
  • Exposure to FDA approved cleaning chemicals
  • Exposure to temperatures: 90 degrees Fahrenheit
  • Ability to work in wet and dry conditions
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery
  • May require use of ladders