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Healthcare Operations Coordinator III
2 months ago
We are seeking a highly skilled and detail-oriented Healthcare Operations Coordinator III to join our team at Novant Health. This role will be responsible for providing exceptional support to our patients and staff, ensuring seamless day-to-day operations in our medical offices.
Key Responsibilities- Patient Support: Provide top-notch customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Medical Office Operations: Assist with managing medical office software, updating patient demographic information, posting charges, copays, and scheduling patient appointments.
- Team Collaboration: Work closely with our healthcare team to ensure efficient and effective communication, problem-solving, and critical thinking skills.
- Confidentiality and Compliance: Maintain confidentiality and adhere to all relevant laws, regulations, and organizational policies.
- Education: High School Diploma or GED, required.
- Experience: One year of clerical experience in a medical office setting, required.
- Skills: Excellent verbal communication skills, ability to work with changing priorities, and proficiency in medical office software, including EPIC systems.
- Additional Skills: Proficient in the use of all computer software utilized in practice.
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment that fosters growth, development, and community involvement. We offer a competitive salary and benefits package, as well as opportunities for professional growth and advancement.