Retail Operations Assistant

3 weeks ago

Alabaster, Alabama, United States Hibbett Retail, Inc. Full time
Job Title: Manager in Training

Hibbett Retail, Inc. is seeking a highly motivated and detail-oriented Manager in Training to join our team. As a Manager in Training, you will assist the Store Manager in controlling the assets of Hibbett I City Gear, consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities, and assume responsibility of the entire store in the absence of the Store Manager.



Key Responsibilities:


  • Assist the Store Manager in controlling the assets of Hibbett I City Gear
  • Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
  • Assume responsibility of the entire store in the absence of the Store Manager
  • Provide knowledge and guidance to employees and customers in all departments when necessary
  • Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments
  • Direct staff to ensure each department's responsibilities and standards are completed
  • Keep the Store Manager informed about inventory movement and customer trends
  • Assure quality customer service is maintained
  • Perform general administrative duties as needed and is trained in the Store Manager's responsibilities
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
  • Promote and sell services and merchandise provided by Hibbett I City Gear
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk


Supervisory Responsibilities:

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.

Qualifications:


  • Experience working in a retail environment, preferably in footwear and athletic apparel
  • 1-3 years of customer service experience
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Ability to assist in managing a team and keep up with overall goals and profits
  • Is a self-starter, has initiative to take on important tasks without being asked
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
  • Is a team-player, passionate about outstanding customer service and selling merchandise


How to Apply:

If you are a motivated and detail-oriented individual who is passionate about providing outstanding customer service and selling merchandise, we encourage you to apply for this exciting opportunity. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded. By clicking the Apply button, you acknowledge that you have read and understand the Hibbett's Privacy Policy and consent to the use of the same as your Electronic Agreement for purposes hereof.

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