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Customer Service Representative

2 months ago

Seattle, Washington, United States DGX - DEPENDABLE GLOBAL EXPRESS, INC. Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DGX - DEPENDABLE GLOBAL EXPRESS, INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information on our services and products.
  • Process customer requests and transactions efficiently and effectively.
  • Collaborate with internal teams to resolve complex customer issues.
  • Continuously improve customer satisfaction and loyalty through proactive communication and issue resolution.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in computer software and systems.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Working at DGX - DEPENDABLE GLOBAL EXPRESS, INC.:

We are a company that values our employees and strives to create a positive and inclusive work environment. We offer a range of benefits and perks to support your physical and mental well-being, including a comprehensive health insurance plan, paid time off, and access to employee assistance programs.

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