Mortgage Recovery Specialist

1 day ago


Coppell, Texas, United States Workway, Inc. Full time
Job Overview

We are seeking a highly skilled Loss Mitigation Specialist to join our team at Workway BancForce. This is a fantastic opportunity to grow your career in the financial industry and make a meaningful impact.

The successful candidate will be responsible for assisting the customer correspondence group, reporting and tracking complaints, and communicating with exceptional verbal and written skills.

Key Responsibilities:

  • Assist in ensuring regulatory requirements are followed and timelines are met.
  • Report and track all regulatory, state, presidential, and general customer complaints.
  • Collaborate with department leaders to determine trends and root causes, and implement remediation to promote positive customer experiences.
  • Communicate effectively with internal stakeholders and external customers.
  • Provide recommendations for procedural changes and improvements to enhance departmental efficiency.
  • Ensure timely and accurate reports are available for monitoring daily performance and achieving business objectives.

Requirements:

  • A high school diploma or equivalent is required.
  • Proficiency in basic MS Office Suite, electronic mail, internet software, database software, and loan servicing systems (such as Fidelity).

Compensation: The estimated hourly rate for this position is $26.50. Compensation may vary based on individual qualifications, experience, and location. Benefits include access to healthcare, dental, and vision plans, as well as a 401(k) plan.

About Us: Workway BancForce is a premier national staffing firm dedicated to placing qualified job-seeking candidates across various specialized fields. We pride ourselves on offering a candidate-centric model to assist job seekers in finding their next career opportunity.



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