Restaurant Supervisor

1 week ago


Jefferson, Wisconsin, United States A&W - Jefferson Full time
Job Summary

A&W - Jefferson is seeking a highly motivated and experienced Team Lead to join our team. As a Team Lead, you will play a key role in assisting the Restaurant General Manager in executing daily operations and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Leadership and Team Management: Direct and motivate a team of Team Members to provide engaging service and maintain a clean and comfortable environment.
  • Operational Excellence: Monitor and maintain speed of service, cleanliness standards, and operational needs. Organize opening, shift change, and closing duties.
  • Performance Management: Coach and develop Team Members to improve performance and achieve operational excellence.
  • Customer Service: Provide exceptional customer service and resolve guest complaints in a timely and professional manner.
  • Administrative Tasks: Assist with administrative activities such as managing inventory, ordering product, and maintaining financial and labor records.
Requirements
  • Experience: Minimum one year of experience in the food service industry.
  • Knowledge and Skills: Knowledge of food service operations, food safety and physical safety guidelines, strong interpersonal and customer service skills, and effective communication skills.
  • Physical Requirements: Able to lift up to 40 pounds and stand for periods of up to 4 hours.
What We Offer
  • Competitive Compensation: A competitive wage and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Team Environment: A dynamic and supportive team environment.


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