Retail Store Operations Manager

5 days ago


Liverpool, New York, United States Burlington Stores Full time

About Burlington

Burlington Stores, Inc. is a rapidly growing off-price retailer committed to providing customers with a wide range of high-quality, branded merchandise at exceptional prices.

Job Summary

We are seeking a Retail Store Operations Manager to join our team. As a key member of the store leadership team, you will be responsible for overseeing the day-to-day operations of the store, including supervising associates, managing inventory, and maintaining a positive customer experience.

Key Responsibilities

  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both our customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drives Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitors schedule adherence

Requirements

  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Benefits

  • Growth Opportunities
  • Competitive Pay: $17 - $19 per hour
  • Flexible Hours
  • Associate Discount
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k)

Location Information

This position is located in Liverpool, NY.


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