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Customer Support Specialist
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Customer Support Specialist to join our team at Toyota Material Handling UK Ltd. As a key member of our service team, you will provide administrative support to our regional and national service team, including our service technicians and service managers.
Key Responsibilities
- Assist the core service and sales activities
- Support customers by providing accurate and timely information
- Handle incoming enquiries from internal stakeholders and customers
- Provide support for the service administration team
- General administration including ordering stationery
- Manage projects as agreed with your leader
Requirements
- High-quality administration skills
- PC literate with a good working knowledge of Microsoft Word, Outlook and PowerPoint
- Effective planning and organisation skills
- Effective communicator
- High degree of accuracy and attention to detail
- Effective proof reading
- Occasional travel to customers sites / internal meetings may be required
Benefits
We offer a competitive salary; an attractive company pension. We will provide you with industry-leading technical training to ensure you have the knowledge and tools to do your job. Plus, there are plenty of opportunities to progress your career within Toyota.
About Toyota Material Handling UK Ltd
Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We are implementing a people strategy to create an environment where our people feel valued, fulfilled, engaged and happy. We want to attract the best talent, and develop our team so that they achieve their full potential.