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Transportation Services Specialist
1 week ago
Welcome to Parkland Health and Hospital System (PHHS), where we are committed to delivering world-class patient care. As a Transportation Services Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional patient experiences.
This role involves dispatching patient transporters, utilizing EPIC Transport Dashboard, and identifying ways to improve customer satisfaction. You will also provide child passenger safety education and complete car seat education checklists for all moms and babies. If you are a detail-oriented individual with strong communication skills, we encourage you to apply for this exciting opportunity.
Job Summary:
We are seeking a skilled Transportation Services Specialist to join our team. The ideal candidate will have a strong background in patient transportation, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Dispatch patient transporters to ensure timely response to transportation requests
- Utilize EPIC Transport Dashboard to coordinate patient transportation
- Identify ways to improve customer satisfaction and make recommendations to supervisor
- Provide child passenger safety education and complete car seat education checklists for all moms and babies
- Ensure that customer departments are notified of delays, cancellations, and changes in the mode of transportation
Requirements:
- High school diploma/GED
- Three years of experience as a patient transporter preferably in a healthcare environment
- CPR-Heart Saver course completion card within 90 days of hire
- National Child Passenger Safety Certification within one year of hire
- Strong interpersonal skills and ability to represent PHHS in a positive manner