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Industrial Service Technician
2 months ago
Job Summary:
We are seeking a skilled Industrial Service Technician to join our team at Atlas Copco Compressors LLC - North America Customer Center. As a key member of our team, you will be responsible for performing routine, preventative maintenance and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites.
Key Responsibilities:
- Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment.
- Preventative maintenance should be conducted in accordance with manufacturer's recommendations (with regards to schedule and scope).
- Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.
- Document all work performed daily using company provided hardware and software.
- Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
- Provide basic tools to accomplish job along with normal maintenance of tools and equipment.
- Display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
- Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
- Must participate in a rotating on-call schedule and be able to work overtime on short notice.
- Serve as an ambassador for the company, promoting the Atlas Copco Way.
- Learn and share knowledge, experiences and training with teammates to increase one's own knowledge and knowledge of others.
- Display the ability to manage time accordingly.
- Must have the ability to work and solve problems independently.
- Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.
- Work as a team sharing knowledge with colleagues and participate in on the job training of self and others as skills allow.
- Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.
- Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
- Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Requirements:
- 1-2 years of technical experience maintaining and repairing various types of mechanical and electrical equipment.
- Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics.
- Experience in HVAC a plus.
- High School diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred.
- Knowledgeable of HVAC preferred.
- Able to work independently with strong self-management and professionalism.
- Able to complete work within assigned deadlines.
- Computer proficiency as required for communication, research, work orders and programming various controllers.
- Excellent customer service and communications skills (oral and written).
- Must be fluent in English and have a valid driver's license.