Levi's PT Supervisor, Asheville Outlets, NC
4 weeks ago
About the Role
As a PT Supervisor at Levi Strauss & Co., you will contribute to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction, and financial growth.
You will create a high-energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training processes to ensure the highest level of service and sales.
Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.
Participate in training processes for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy, and programs, and other associate responsibilities.
Partner with store management to set expectations, coach, and contribute to an environment that encourages engagement, retention, and talent. Deliver formal performance feedback in partnership with store management.
Efficiently handle all cash handling and merchandise operations, such as shipment processing, floor set, markdown, and replenishment systems, while maintaining standards.
Perform store procedures in compliance with store policy. Work with the Store Manager, Associate Manager, and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
Supervise store teams in the absence of another member of management. Comply with all Levi's Stores policy, procedure, and programs, and follow directives of store management.
About You
You enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment. You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
You are a self-starter with a growth mindset, enjoy learning new tools, and are adaptable to new initiatives. You have progressive retail leadership experience and proven skills in supervising, coaching, and training.
You are able to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts. You are able to perform all essential job functions and are able to lift up to 40 pounds.
While performing the duties of the job, the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk, and hear. The employee is occasionally required to reach with hands and arms, type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
You must have reliable transportation. A high school diploma or GED is preferred.
Benefits
We offer a comprehensive benefits package that includes a 401K match, five hours of paid volunteer time per month, product discount of 60% off regular-price merchandise, and paid family leave.
Equal Opportunity Employer
Levi Strauss & Co. is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We prohibit harassment of applicants or employees on the basis of any protected classes prohibited by applicable law.
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