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Service Technician

2 months ago

New York, New York, United States Simplex Full time
Job Overview

At Simplex, we're seeking a skilled Service Technician to join our team. As a key member of our service team, you'll be responsible for providing top-notch service and repair solutions for commercial kitchen equipment, HVAC systems, and refrigeration units.

Key Responsibilities:

  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory

Requirements:

  • Experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Willingness to respond to customer calls/e-mails / texts during evenings/weekends
  • Relevant technical training, licenses, or certifications (i.e. EPA, CFESA)

What's in it for You:

  • Training and Certifications along with opportunities for advancement
  • On-demand technical support
  • Hands-on and classroom training
  • Company vehicle, fuel card, tablet, and cell phone for business use
  • Market-leading benefits program including 401k and paid time off