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Receptionist for Medical Office

2 months ago

Germantown, Maryland, United States Mullick Dermatology Full time
Position Overview

We are seeking a committed and detail-oriented individual to become a part of our thriving Dermatology practice as a Receptionist. The selected candidate will play a crucial role in facilitating smooth front desk operations, ensuring that our patients receive outstanding care.

Key Responsibilities:
  • Greet and assist patients and visitors with a friendly demeanor
  • Handle incoming phone calls and route them to the appropriate personnel
  • Manage the scheduling of patient appointments
  • Process co-payments and other fees
  • Ensure the front desk area is tidy and well-organized
  • Provide exceptional customer service to all patients
Essential Skills:
  • Prior experience in a healthcare reception role
  • Familiarity with Electronic Medical Records (EMR) systems
  • Excellent verbal and written communication abilities
  • Capability to manage multiple tasks and prioritize effectively
  • Understanding of telephone systems and managing high call volumes