Customer Service Representative

1 day ago

Fayetteville, Arkansas, United States Illawarra Retirement Trust Group Full time
About the Role

The Illawarra Retirement Trust Group is seeking a highly motivated and organized Customer Service Trainee to join our team. As a Customer Service Trainee, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.

Key Responsibilities
  • Respond to and resolve customer inquiries and complaints in a timely and professional manner
  • Provide administrative support to the facilities management team, including data entry, record-keeping, and correspondence
  • Assist with coordinating meetings and events, and maintaining databases and records
  • Provide advice and support to clients and stakeholders, and respond to their needs in a courteous and professional manner
  • Perform general office administration duties, including answering phones, responding to emails, and maintaining a clean and organized workspace
Requirements
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders
  • Ability to work independently and as part of a team, with a strong focus on customer service and satisfaction
  • Basic computer skills, including Microsoft Office and data entry
  • Ability to learn and adapt to new systems and processes quickly
What We Offer

The Illawarra Retirement Trust Group offers a dynamic and supportive work environment, with opportunities for professional development and growth. As a Customer Service Trainee, you will have the opportunity to work with a experienced team and develop your skills and knowledge in customer service and facilities management.

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