Customer Service Representative

7 hours ago


Moreno Valley, California, United States El Pollo Loco Full time

About the Role: As a Service Team Member at El Pollo Loco, you will provide exceptional customer service and work collaboratively with our team to deliver an outstanding dining experience. You will be responsible for greeting and assisting customers, processing orders efficiently, and ensuring accuracy and timeliness in delivering our menu items.

About the Company: El Pollo Loco is a leading fast-casual restaurant chain that prides itself on serving high-quality food made to order. Our mission is to provide a welcoming atmosphere where guests feel valued and satisfied.

Key Responsibilities:*

  • Greet and assist customers in a friendly and helpful manner
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • Apply suggestive selling techniques to complete the customer experience and increase sales
  • Welcome customer feedback and address any comments or concerns they may have

Salary Estimate: $15-$18 per hour based on location and experience.



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