Wilkes Barre Scranton Branch Associate
2 weeks ago
We are seeking an Associate Roving Personal Banker (SAFE) to join our National Branch Network team in the Consumer, Small & Business Banking division. As a key member of our team, you will provide support across a variety of branch locations within a specific geography, ensuring seamless customer service and meeting business objectives.
Key Responsibilities- Provide exceptional customer service by building relationships through proactive outreach and proposing appropriate products, services, and digital solutions to help customers succeed financially.
- Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
- Develop understanding of bank products and services to connect to customers' needs.
- Interact with customers to demonstrate care and build relationships.
- Provide appropriate options for bank products and services to customers.
- Refer customers' financial needs to other bankers and partners as needed.
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Customer service focus with experience handling complex transactions across multiple systems.
- Experience proactively engaging with customers through outreach via phone or email.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Ability to help customers succeed financially by offering introductions to additional team members as appropriate.
- Experience working with others on a team to meet customer needs.
- Experience fostering and developing strong customer relationships.
- Ability to build strong relationships with internal partners.
- Ability to follow policies, procedures, and regulations.
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
- Ability to interact with integrity and professionalism with customers and team members.
We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are recognized for our commitment to diversity, equity, and inclusion, and we welcome applications from all qualified candidates.
Please note that this position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
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Wilkes Barre Scranton Branch Associate
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Abilene, Texas, United States Quality Talent Group Full timeAbout this RoleWe are seeking a highly motivated and customer-focused Associate Roving Personal Banker (SAFE) to join our National Branch Network team in the Consumer, Small & Business Banking division. As a key member of our team, you will provide exceptional customer service and support across a variety of branch locations within a specific geography.Key...
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