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Clinical Support Specialist

2 months ago

Oceanside California, United States Tri City Healthcare District Full time

Job Locations:
US-CA-Oceanside

Overview:


Tri-City Medical Center has been a cornerstone of healthcare for the coastal communities of San Diego County for over six decades. As one of the primary employers in North San Diego County, we are dedicated to providing exceptional medical services.

Our facility operates as a full-service acute care public hospital, featuring a diverse team of over 500 physicians across more than 60 specialties, ensuring comprehensive care for our community.

We are proud to have received the Gold Seal of Approval from the Joint Commission, which underscores our commitment to delivering safe and effective patient care.

Tri-City Medical Center is recognized for its leading services in orthopedic, spine, and cardiovascular health, alongside our expertise in robotic surgery, cancer treatment, and emergency care.

Our Emergency Department is highly regarded for its swift response and effective treatment programs for heart attacks and strokes, providing critical care when it matters most. We actively collaborate with over 90 local non-profit organizations as part of our COASTAL Commitment initiative, addressing pressing health and social needs in our communities.

Position Summary:


The Back Office Clinical Support Specialist is responsible for a range of clinical and administrative tasks that assist healthcare providers in the examination and treatment of patients.

This role includes entering essential information into patient records and performing various clerical duties.

Key responsibilities include:
- Rooming patients and taking vital signs
- Documenting patient histories

Major Position Responsibilities:


The following duties and responsibilities are essential for the effective performance of this role:

- Maintain a safe and hygienic working environment, adhering to safety and infection control protocols.

- Accurately obtain, identify, and record vital signs, medications, and chief complaints.

- Observe and report significant patient symptoms and changes in condition, promptly notifying the RN or practitioner of any urgent issues.


- Enter patient-specific data into electronic systems using appropriate coding for billing and clinical reporting.
- Prepare examination rooms and instruments for procedures, assisting practitioners as needed.

- Collect and process specimens according to established guidelines.

- Ensure proper cleaning and handling of instruments and supplies.

- Prepare medications for verification and administration by the practitioner.

- Assist with patient inquiries and resolve non-clinical complaints.

- Perform additional duties as required.

**Qualifications:**

ALL


- Strong interpersonal skills and a commitment to customer service are essential.
- Excellent communication skills, both oral and written, are required.
- Exceptional organizational abilities and attention to detail are necessary.
- Ability to work collaboratively in a team environment is crucial.

**Education and Certification:**

Medical Assistant I
- Completion of a Medical Assisting program or equivalent training is required.


- On-the-job training may be considered in lieu of formal education.

Certification:

ALL
- Current BLS certification from the American Heart Association is mandatory.

- Medical Assistant I candidates must obtain certification within six months of hire.

- Medical Assistant II & III candidates must hold current MA or C.N.A. certification.

- Phlebotomy certification is preferred for Medical Assistant II & III.


All new hires must successfully complete a physical evaluation and background checks prior to starting work.

Tri-City Healthcare District is an equal opportunity employer, welcoming applications from all qualified individuals without regard to race, religion, color, national origin, sex, age, marital status, veteran status, or disability.