Water Park Operations Manager

2 weeks ago


Lake Harmony, United States The Fort Pontchartrain a Wyndham Hotel Full time
Job Overview
The Fort Pontchartrain a Wyndham Hotel is seeking an experienced Water Park Operations Manager to oversee the day-to-day operations of our resort's water park. This role requires a highly motivated and organized individual with a strong background in hospitality and event management.

About the Role
This position involves managing the water park facilities, staff, and programs to ensure that our guests have a safe and enjoyable experience. The ideal candidate will have prior experience in water park operations, aquatics management, and supervising staff. They must be able to maintain accurate records, monitor equipment and facilities, and enforce company policies and procedures.

Responsibilities
  • Oversee all operational functions related to the safe and effective operation of the Aquatics Department.
  • Create and maintain the operating budget.
  • Ensure proper staffing levels are maintained. Assist in lifeguard recruitment efforts.
  • Provide direct supervision for Waterpark lead and supervisory staff.
  • Coordinate and conduct lifeguard & aquatics training programs and ongoing in-service programs.
  • Support special projects and events planned by Marketing, Sales, Revenue, or other departments.
  • Maintain all Split Rock Resort standards and enforce policies & procedures.
  • Monitor equipment and facilities for maintenance needs.
  • Maintain par inventory levels of equipment, housekeeping supplies, employee uniforms, and other uniform standard requirements.
  • Train/comply employees according to Human Resources and company associate handbook.
  • Ensure water park cleanliness and general maintenance.
  • Submit bi-weekly payroll records for employees.

Requirements
  • High School diploma or equivalent experience required.
  • College Degree preferred.
  • Prior Water Park experience required.
  • Minimum 2 years Aquatics Management experience in similar size facility preferred.
  • Minimum 2 years supervising, coaching, developing, leading, promoting teamwork, and providing effective feedback to employees required.
  • StarGuard Elite Lifeguard Training Program license preferred.
  • First Aid, CPR, and AED experience required.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license preferred.
  • Emergency Medical Technician or medical background desired.
  • Demonstrated ability to effectively resolve conflict.
  • Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel).

Benefits
We offer a competitive salary, ranging from $60,000 to $80,000 annually, depending on experience. Additionally, we provide benefits such as health insurance, dental insurance, life insurance, paid time off, vision insurance, and 401(k) matching.
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