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Housekeeping Room Attendant
2 months ago
A Hotel Room Attendant plays a vital role in maintaining the cleanliness and overall quality of hotel rooms. This position requires attention to detail and a strong work ethic to ensure that guest rooms are clean, comfortable, and well-maintained.
Key Responsibilities
1. **Room Cleaning**: Clean and tidy guest rooms in accordance with hotel standards, making beds, changing linens, and ensuring all surfaces are dusted and sanitized.
2. **Bathroom Maintenance**: Clean and sanitize bathrooms, including toilets, sinks, showers, and tubs, and replace toiletries and towels as necessary.
3. **Restocking**: Ensure all in-room amenities are fully stocked, including soap, shampoo, coffee, and other supplies.
4. **Waste Removal**: Empty trash cans and replace liners, and dispose of waste in accordance with hotel policies.
5. **Inspection**: Inspect the room for any maintenance issues or damages, reporting them to the maintenance department.
6. **Lost and Found**: Report any lost items found in guest rooms to the hotel's lost and found department.
7. **Room Setup**: Set up extra beds or cribs in guest rooms as required, and ensure that furniture is properly arranged.
8. **Customer Service**: Greet guests in a friendly and courteous manner when encountered, and respond to guest requests and concerns promptly and professionally.
9. **Safety and Security**: Follow hotel safety and security procedures, including handling of guest keys and securing guest belongings, and report any suspicious activities or safety hazards to the appropriate authorities.
10. **Team Collaboration**: Collaborate with the housekeeping team and other hotel staff to ensure a smooth and efficient operation.
Requirements
• High school diploma or equivalent.
• Previous experience in housekeeping or a similar role is often preferred.
• Knowledge of cleaning products and equipment.
• Attention to detail and a strong work ethic.
• Good physical fitness, as the job involves standing for long periods, lifting, and bending.
• Excellent communication and customer service skills.
Working Conditions
Hotel room attendants often work in shifts and may be required to work on weekends and holidays. The work can be physically demanding and may involve lifting, pushing, and carrying heavy objects.
