Warehouse Coordinator
3 weeks ago
We're a revolutionary marketplace making it easier to find or sell secondhand goods. Our global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques, and more, all with a starting bid of $1.
We stand behind our work and offer every customer the 'EBTH Promise.' If we don't uphold our end of the bargain, we'll do our best to make it right.
Job DescriptionWe're seeking a Warehouse Specialist who will be responsible for assisting with projects in the warehouse, including organization, process management, and inventory control. This role will also involve supporting areas across production, including item processing, packaging, and customer pickup.
As a dynamic company, we move fast and seek to continuously improve. This role will be surrounded by a passionate team of individuals dedicated to changing the way personal property is sold, bought, and moved across the country.
Key Responsibilities- Greet customers in a professional, friendly, and caring manner at the EBTH warehouse in Blue Ash, OH.
- Assist with customer drop off and pick up days at the processing center.
- Maximize efficiency and timeliness to achieve company-defined KPIs.
- Respond to internal and external customer questions and challenges.
- Help implement strategic vision and assist with tactical projects.
- Minimize item returns and maximize customer satisfaction.
- Conduct pull requests, including returns to seller, errors, and missing information.
- Verify inbound shipments and ensure accurate inventory scanning.
- Align with management to resolve issues and ensure efficient service.
- Implement new processes and test technological advancements.
- Collaborate with other departments and team members to maximize efficiency and timeliness.
- Drive and self-starting ability.
- High school diploma required.
- Appreciation for dedicated customer service in a fast-paced work environment.
- Familiarity with Google Suite.
- Team player mentality with ability to work independently.
- Ability to maintain a set production schedule and work flexible hours, including nights and Saturdays.
- Effective communication skills via email, phone, and in person.
- Knowledge of antiques, artwork, collectibles, and unique items is a plus.
- Ability to move and lift up to 100 lbs. when utilizing proper equipment.
We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.
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