Senior Field Technician

4 weeks ago


Burbank, California, United States NBN Co Full time
About the Role

We are seeking a highly skilled and motivated Senior Field Technician to join our team in the Dubbo region. As a key member of our field service team, you will be responsible for delivering exceptional customer service and ensuring the timely and efficient installation, repair, and maintenance of our network infrastructure.

You will work closely with our customers, providing a friendly and professional service, and collaborating with our team to resolve issues and deliver solutions. Your technical expertise and problem-solving skills will be essential in ensuring the highest level of service delivery.

Key Responsibilities
  • Deliver exceptional customer service and ensure customer satisfaction
  • Install, repair, and maintain network infrastructure, including copper and fibre networks
  • Utilize technical skills to resolve complex technical issues and deliver solutions
  • Collaborate with the team to resolve issues and deliver services
  • Work independently and as part of a team to achieve goals and objectives
Requirements
  • Current Driver's License
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Autonomy and integrity to work independently and make decisions
  • Availability to work required hours and travel to areas of work away from your nominal place of residence
What We Offer
  • 18 weeks of paid parental leave
  • Discounted gym memberships and other corporate benefits
  • Device allowance or mobile device
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing


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