Business Systems Analyst

6 days ago


United, United States First Commonwealth Bank Full time

Job Overview

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First Commonwealth Bank is seeking a highly skilled Business Systems Analyst to join our team. This individual will be responsible for evaluating and recommending solutions that support the corporation's business and technology strategic plans.

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About the Role

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The successful candidate will have an in-depth technical understanding of assigned systems and how technical functions relate to processing. They will work closely with department managers to identify, evaluate, and recommend manager-specific solutions.

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Responsibilities

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  • Assist department managers in solving complex problems and supporting efficient operations between the business and technology divisions.\
  • Supply overall system support for all affiliates to ensure the highest level of customer service.\
  • Serve as a contact for department/corporation inquiries regarding assigned systems and their capabilities.\
  • Maintain a better-than-average understanding of all systems and advise and assist corporation business and technology department managers in developing techniques and procedures.\
  • Possess a high-level overview of job functions of various positions in the corporation to facilitate effective communication with all users.\
  • Assess and respond appropriately to unexpected software or design errors.\
  • Work with programmers/management on evaluating, testing, and installing system changes and releases while advising affiliates of changes.\
  • Refine project planning skills including plan development, setting deadlines, internal communication with involved departments, and post-project evaluation and communication.\
  • Maintain proficiency in daily tasks related to assigned systems and an in-depth technical knowledge of the systems.\
  • Enter monthly statistics and incident reports, generate/distribute and log incident reports as required, and complete/update weekly reports and plans as assigned.\
  • Complete review/update of Policy and Procedures relating to assigned systems as required.\
  • Retrain records according to guidelines.\
  • Review Work Orders, projects, releases, etc. with Supervisor in a timely manner if established completion dates cannot be met.\
  • Cross-train across banking systems and business analyst groups to gain knowledge necessary to support multiple banking systems.\
  • Attend training and provide guidance and training to other personnel as needed.\
  • May act as lead Business Analyst for one or more specific bank product line(s).\
  • Familiarity with banking technology solutions such as Online Banking, Mobile Banking, and payment services is preferred.\
  • A valid driver's license and ability to travel when necessary is required.\
  • Estimated salary range: $65,000 - $85,000 per year.\
  • This role may be eligible for Telecommuting.\
  • First Commonwealth Bank is an Equal Opportunity Employer.
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Requirements

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  • Bachelor's Degree in Technology or Business, or equivalent experience as well as Five (5) to seven (7) years of experience in a related field or banking environment.\
  • Above average reading, writing, and grammar skills, as well as above average analytical and mathematical skills, communicative and interpersonal relations skills are necessary.


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