Entry-Level Support Professional

2 weeks ago


Woodridge, Illinois, United States Orbus Visual Communications Full time
About the Role

We are seeking a talented and motivated Customer Support Associate to join our team at Orbus Visual Communications. As a key member of our support staff, you will be responsible for providing exceptional customer service and support to our clients.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be responsible for responding to customer inquiries via phone, email, and live chat, as well as processing orders and managing inventory.

This is an exciting opportunity to join a dynamic and growing company that specializes in the manufacture and production of portable, modular, and custom displays used in events, exhibits, retail, and workplace interiors.

Key Responsibilities:

  • Communicate with customers via phone, email, and live chat to answer their questions
  • Order processing and management, checking product inventory, and working with other departments to ensure customer expectations are being met
  • Support post-sale needs, such as warranty claims and returns

About Orbus Visual Communications

Orbus Visual Communications is a market-leading group of brands in the United States and Canada that specialize in the manufacture and production of portable, modular, and custom displays used in events, exhibits, retail, and workplace interiors.



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