Sales Associate

2 weeks ago

Portland, Oregon, United States Wildfang Co Full time

About Wildfang Co

Wildfang Co is a fast-growing brand innovating experience in the retail space.

Job Summary

We are seeking a highly dynamic and fast-paced Sales Associate to drive the brand experience in our retail stores. As a Sales Associate, you will be the key to our success, fostering connection, building strong relationships, styling, sharing product knowledge, and speaking authentically about our unique brand identity.

Responsibilities

  1. Welcome visitors and create excitement about our brand history, product offering, community, and value proposition.
  2. Help style walk-ins and appointments, both virtually and in-store, by asking questions and responding to guests' needs with thoughtful product suggestions.
  3. Carry interactions through to completion, including facilitating the sale and/or post-visit follow-up communication.
  4. Outreach to existing clients and engage with walk-in customers, seeking opportunities to surprise and delight guests and exceed their expectations to drive sales.
  5. Find organic opportunities to increase a client's engagement with Wildfang: encouraging guests to create an online customer profile, join our loyalty program, attend an event, follow us on social media, host a private shopping party for their friends, etc.
  6. Stay up-to-date on company communication, business priorities, store performance, new products, client initiatives, and any additional info shared by your Store Leader(s).
  7. Own inventory management (receiving, processing, restocking) and open/close the store, including cleaning, COVID disinfecting, replenishment, sizing, EOD reports, removing trash/recycling, and other duties as needed to prepare for business.
  8. Help maintain the store throughout the day, including consistent COVID cleaning/disinfecting, inventory replenishment, and/or re-merchandising as needed.
  9. Accurately and efficiently process guest transactions on POS, including hand-carry, ship from warehouse, ship from store, refunds/exchanges, gift cards, and more.
  10. Support in the execution of special events/experiences and enroll guests in attending.
  11. Complete other additional projects or duties as required by the Store Leader(s).

Requirements

  1. Passion for driving a seamless omnichannel experience for customers and being the IRL embodiment of the Wildfang brand.
  2. Good days person kind, relentlessly positive, and always looking for ways to make other people's days better (both your teammates and your clients).
  3. Integrate fun and joy as a way of being, so others love working with you.
  4. Love the feeling of hard-earned success and innovating to achieve great results.
  5. Mature and professional.
  6. Strong business acumen and sound judgment, and not afraid to step outside of your comfort zone.
  7. Foster connection by putting people first and building trusting relationships.

Benefits

  • Competitive Hourly Rate with bonus potential.
  • Health Insurance (eligible on the 1st of the month following 30 days of employment).
  • Values-driven.
  • Based in the heart of Downtown Portland.
  • Generous PTO, employee discounts, and monthly clothing allowance.

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