Front Office Associate

2 weeks ago


Rockport, Maine, United States Beltone New England Full time

Beltone New England is seeking a Part-Time Front Office Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and support to our patients and clients.

Job Summary

This part-time position involves working 24 hours per week, Monday through Friday, from 8:30am to 4:30pm. The successful candidate will be expected to maintain a clean and organized workspace, answer incoming calls, schedule patient appointments, verify insurance information, and manage inventory.

Key Responsibilities
  • Provide exceptional customer service to patients and clients via phone, email, or in-person
  • Maintain accurate and up-to-date patient records and files
  • Answer and direct incoming calls in a timely and professional manner
  • Schedule patient appointments and manage the clinic's calendar
  • Verify insurance coverage and benefits for patients
  • Manage inventory levels and order supplies as needed
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills


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