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Transportation Planning Manager
2 months ago
Job Summary:
The Sr. Transportation Planner is a key member of our team, responsible for leading the arrangement of transportation needs for multiple customers. This role requires strong leadership skills, excellent problem-solving abilities, and a keen eye for detail.
Key Responsibilities:
- Provides leadership to the Transportation Planner and/or Coordinator by solving problems, offering guidance, and providing support
- Assigns carriers to loads and monitors pick-up performance
- Assumes responsibility for load planning, optimization, routing, and scheduling of all modes
- Responds to customer and Coordinator needs by answering emails, phone calls, tracking shipments, and moving shipments
- Participates in weekly/monthly customer meetings with supervisor
- Prepares QBRs for supervisor and manager
- Provides ADHOC analysis and reporting for customers, supervisor, and manager
- Prepares month-end close revenue accruals reports for the supervisor
- Traces loads using the TMS and/or internet
- Provides load exception management and reporting
- Utilizes customer or consignee website for routing instructions when required
- Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary
- Assists supervisor with month-end financial reporting prep and approval
- Researches and re-submits invoices that are unpaid
- Provides data gathering and presentation preparation for customer QBRs
- Coordinates with the FAP Group to resolve invoicing discrepancies
- Ensures compliance with SOPs (planners and coordinators)
- Assists in KPI development and reporting
- Tracks and reports all financial details on actual vs. planned various on cost per shipment
- Records and signs off on all financial decisions which directly impact company's profit margin
- Recognizes and alerts management on the potential adverse consequences of decisions which will impact the customer's financial performance
- Manages the Financial Daily Health Checks and reports variances to management
- Works overtime and/or weekends as needed based on customer requirements or departmental priorities to support customer peaks and/or end-of-month, quarter, or year activities
- Travels up to 10%
- Other duties as required and assigned
Requirements:
- High school diploma or GED (General Education Diploma) equivalency required
- Bachelor's degree preferred
- Minimum 3 to 5 years related experience and/or training; or an equivalent combination of education and experience
- Minimum 1 year experience in customer service or coordinator role
- Experience with Transportation Management Systems
- Experience with optimization tools preferred
- Intermediate computer skills with proficiency in Microsoft Office products, including Word, Excel, Access, and Outlook
- Good verbal and written communication skills
- Professional email and phone etiquette
- Strong problem-solving skills
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to multi-task
Environment:
While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.
Skills:
Education:
Experience: