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Evening Concierge Position

2 months ago


Norwalk, Connecticut, United States Blt Management LLC Full time
Job Overview

Blt Management LLC is in search of a friendly and service-oriented individual who is passionate about enhancing the experiences of residents. The Concierge plays a vital role within the property management team, providing ample opportunities to cultivate meaningful relationships and advance your career. This is a full-time role on the second shift.

Key Responsibilities

The Concierge is responsible for delivering exceptional customer service, demonstrating comprehensive knowledge of company policies and procedures, and executing essential functions related to the upkeep and accessibility of the building.

  • Supervises all services at the front desk of a luxury residential facility.
  • Responds promptly to phone calls, requests, and concerns, addressing all resident inquiries in a professional manner.
  • Assists residents during move-in and move-out processes.
  • Warmly greets residents, guests, and vendors, ensuring proper registration of all visitors.
  • Follows emergency key protocols, manages key insurance policies, and oversees key control.
  • Coordinates resident services, including package handling, dry cleaning, event planning, local directions, and courtesy calls.
  • Performs additional tasks and clerical duties as directed by the supervisor.
  • This position operates during the second shift, from 2:00 PM to 11:00 PM on designated days.
Qualifications
  • Minimum of 1 year experience as a concierge or 2 years in a hospitality role.
  • Demonstrated commitment to providing outstanding customer service.
  • Self-motivated, reliable, and able to work with minimal supervision.
  • Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
  • Strong interpersonal and communication skills.
  • Proficient in Microsoft Office Suite.
  • High school diploma or GED required; college education preferred.
Benefits
  • Competitive salary.
  • Medical insurance coverage.
  • Dental and vision plans.
  • 401k retirement plan.
  • Life insurance options.
  • Paid vacation and sick leave.
  • Paid holidays.
  • Tuition reimbursement programs.
  • 20% housing discount at BLT Properties.

Blt Management LLC is an equal opportunity employer.