Cash Application Specialist

3 days ago


Winchester, Massachusetts, United States American Tower Full time
About the Role

We are seeking a highly skilled Cash Application Analyst to join our Accounts Receivable team within the Finance Organization at American Tower. As a key member of our team, you will be responsible for researching and resolving exception transactions, partnering with cross-functional internal departments to resolve payment discrepancies, and driving timely and courteous resolutions for our external customers and collectors.

Key Responsibilities
  • Research and resolve all exception transactions generated from the AR Auto cash System, liaising with customers, collectors, internal departments, and banking systems as needed to resolve in accordance with company timelines.
  • Reconcile and confirm the value of customer checks and automated clearing house/wires to ensure match of total value for cash posted.
  • Load and record deposits in Oracle Sales Ledger using output journal functionality in AR Auto Cash System.
  • Produce reconciliation report detailing daily deposits to the Sales Ledger; reconcile assigned checks and ACH/wires.
  • Manage, control, and resolve customer deposit, payment, and account balance issues.
  • Process refunds and accurately code and resolve unapplied cash according to policies and procedures for corresponding accounts.
  • Work with customers to transmit payments by wire to reduce check count and to the correct lockbox.
Requirements
  • Bachelor's degree or a minimum of 3 years of experience in a business AR environment preferred.
  • Oracle Financials AR module experience preferred.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong organizational skills; ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
About American Tower

American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. We are proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.



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