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Morning Server

2 months ago

Newport, Rhode Island, United States Hotel Viking Newport Full time
Job Summary

Hotel Viking Newport is seeking a skilled and enthusiastic Breakfast Server to join our team. As a key member of our hospitality staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Provide friendly and efficient service to guests during breakfast and brunch hours
  • Take orders, deliver food and beverages, and anticipate guest needs
  • Demonstrate a thorough knowledge of our menu offerings, including dietary restrictions and special requests
  • Collaborate with the culinary team to ensure timely and accurate order delivery
  • Maintain a clean and organized dining area, adhering to sanitation and safety standards
  • Upsell menu items and promote special promotions or events
  • Handle guest inquiries, concerns, and complaints in a professional and proactive manner
  • Work collaboratively with the team to create a welcoming and enjoyable dining experience
Requirements
  • Previous experience as a server in a fast-paced environment
  • Strong customer service and communication skills
  • Ability to multitask and prioritize in a high-pressure environment
  • Knowledge of food and beverage menus, including dietary restrictions and allergens
  • Exceptional attention to detail and ability to deliver accurate orders
  • Positive attitude and willingness to go the extra mile for guest satisfaction
  • Ability to work early morning shifts and weekends
  • Basic math and cash handling skills
Benefits
  • Competitive hourly rate
  • Opportunities for career advancement
  • Comprehensive training program
  • Uniforms and equipment provided
  • Discounts on hotel services and amenities