Current jobs related to Sales Director - Havertown, Pennsylvania - Norman's Gift Shops, Inc.

About Us:

Norman's Gift Shops, Inc. is a leading employee-owned retailer specializing in Hallmark Gold Crown products. We strive to provide exceptional customer experiences, helping people express their emotions and connect with others.

Job Summary:

We are seeking a highly motivated Sales Leader to join our team at our Manoa Shopping Center location in Havertown, PA. As a Sales Leader, you will be responsible for driving retail sales, delivering a memorable customer experience, and contributing to a 'caring team' atmosphere.

Key Responsibilities:

• Customer Engagement: Infuse our Customer CARE program into the store culture, genuinely connecting with customers, building relationships, and driving sales.
• Customer Focus: Believe that the customer always comes first and is the most important individual to our business.
• Sales Performance: Meet store-specific Crown Rewards program enrollment goals on a consistent basis.
• Staff Development: Assist management in developing and training staff on new products and processes.
• Leadership: Provide supervision and managerial support in the absence of the store manager and assistant store manager.
• Product Knowledge: Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
• Display Maintenance: Maintain and restock displays as directed by store management.
• Additional Duties: Perform additional duties as assigned.

Requirements:

• Education: High School diploma, GED, or equivalent.
• Experience: Prior retail experience with supervisory exposure and prior customer service experience.
• Schedule: Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Physical Demands: Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.

Benefits and Perks:

• Flexible Schedule
• A lucrative 30% off shopping discount on merchandise purchased in our stores.
• Incentive contests throughout the year.

Equal Opportunity Employer: Norman's Gift Shops, Inc. is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.